These figures show the range of people who may use your product or service and are a prompt to help you consider accessibility and inclusive design.

When using these figures, note that:

  • they're based on UK population statistics
  • they show how common particular conditions, circumstances and other factors are in the population, rather than predicting how many people using your service will have a particular access need
  • having a disability or condition does not necessarily mean someone will have an access need, and people without a disability or diagnosis may also have access needs because of temporary, situational or other circumstances
  • access needs can vary depending on the person, context, task and environment, and prevalence can vary by factors such as age, geography and the population your service is designed for
  • the same person may be represented in more than one category, so do not add the figures together
  • you should use these estimates alongside research with people who have relevant access needs