Tools and testing COLLECTION

Testing for different access needs

• Part of: Tools and testing COLLECTION collection
• Last reviewed: 13 August 2026

Understand potential barriers and how you can test for them.

These guides explain how different access needs can affect people's use of your service, the potential barriers they may experience and how you can test for them.

The areas covered are:

• cognitive - thinking, learning and memory
• hearing - hearing and listening
• motor - movement and dexterity
• vision - sight and colour perception