Common components

Enterprise Data and Analytics Platform

Part of
Architecture: work in progress collection
Last reviewed
14 October 2026
Owner
Head of Architecture

Enterprise Data and Analytics Platform

The Enterprise Data and Analytics Platform (EDAP) provides DfE with a strategic and consolidated data management capability. It's an Azure-hosted solution fronted by a remote desktop (RD) farm, with a range of installed software, including many analytical tools. DfE analysts, researchers and data scientists use these tools to analyse data from various data sources. SQL server and a file server complete the platform make-up.

Documentation

The EDAP support team’s SharePoint site (DfE users only) has content supporting the customers and both technical and process content supporting the EDAP support team.

Support

There's a specialist in-house technical team providing second and third line support from 9am to 5pm Monday to Friday, excluding UK Bank Holidays.

EDAP processes are aligned with DfE standard Service Management processes utilising ServiceNow via the Service Portal (DfE users only) for both Incident Management, Access Management, and Request Fulfilment, and so on.

The majority of the Service Requests fulfilled by the team can be categorised under:

  • new / remove access to the EDAP platform
  • change permissions to databases and, or file shares available on the platform
  • new working environment - creating new databases and file shares
  • data support / ETL requests - providing administration and specialist support
  • general SQL / tooling guidance and advice

The day-to-day working practices of the team ensures that Information Asset Owners and Managers are able to fulfil their obligations under the Information Asset Ownership and Registration Policy (DfE SharePoint users only).

Roadmap

Customers from across DfE already utilising EDAP include:

  • Capital Directorate
  • DfE Operations
  • FE Data and statistics
  • Graduate Outcomes and Skills Analysis
  • HE Modelling
  • HE Social Research
  • HE Statistics Unit
  • Learner Data Strategy
  • NPD Modernisation
  • Skills Policy Analysis
  • SPA Data Modelling
  • Student Finance Modelling

As well as on-boarding new customers and data over the coming months the EDAP support team are looking to:

  • enhance and further automate operational reporting
  • embed a Continuous Improvement approach
  • work even more closely with the DfE Service Management teams, looking for further opportunities to streamline and automate processes

Further guidance

Resources include (all links are DfE SharePoint users only):

You can email the team mailbox at edap.support@education.gov.uk

Or contact Platform Support Manager, Chris Collins at Chris.Collins@education.gov.uk